Everything You Need to Know Before Your Cat's Stay
Find quick answers about availability, suites, care, webcams, arrival, pickup, and planning your cat's stay.
Booking & Availability
Start here if you're planning an upcoming trip or wondering how the reservation process works.
How do I request a stay?
Complete the Check Availability form with your requested arrival and departure dates, your contact information, and details about your cat. The team will review your request and contact you about availability and next steps.
When is my stay confirmed?
Submitting an availability request does not confirm a reservation. Your stay is confirmed only after the Cat Sitting Hotels team reviews availability and completes the approved booking process with you.
How far in advance should I request a stay?
Availability can vary based on your dates, suite needs, and the number of cats staying. If you already know your travel dates, sending an availability request early gives the team more time to review your stay.
Care, Comfort & Special Needs
Every cat settles into a new environment differently, so care is approached around individual needs.
Can shy cats have privacy?
Yes. Some cats prefer additional privacy while they settle in. Cat Sitting Hotels can use solid room dividers to create a quieter, more private environment for shy or reserved guests.
Can cats roam or explore outside their suite?
Exploration and interaction depend on the individual cat's temperament, comfort, safety, and the team's judgment. Not every cat is expected to have the same experience.
Can medication be accommodated?
Some medication needs can be accommodated. Current published medication fees include $8 per administration for oral pills or liquid medication and $2 per administration when medication can be given in food or a pill pocket. Cats requiring insulin injections are accepted only in limited special cases, so contact the team before requesting that type of stay.
What should I bring for my cat?
The final approved packing list still needs to be confirmed. Once your stay is booked, follow the preparation instructions provided by the team.
What vaccinations are required?
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Webcams & Guest Photos
Extra ways to feel connected while your cat is away from home.
How does webcam access work?
Webcam access is associated with an approved guest stay. Access information is provided privately through the guest process and is not published on the public website.
Will my cat always be visible on camera?
Not necessarily. Cats naturally move between sleeping, eating, grooming, exploring, and quieter spaces, so your cat may move in and out of camera view during the day.
Do you provide photo updates?
Photo updates may provide another way to see moments from your cat's stay. The exact guest photo process and delivery method should follow the instructions provided for your reservation.
Arrival, Pickup & Transportation
What are your arrival and pickup hours?
The current project information lists hours of 9:30 AM–8:00 PM daily. Final arrival and pickup procedures should be confirmed with the team when your stay is booked.
Is pickup or drop-off service available?
Yes. Home pickup and/or drop-off service is available for an additional fee. Include your interest when requesting availability so the team can review the details with you.
Do you offer longer-term stays?
Yes. Special accommodations and rates may be available for extended stays. Send your dates through the availability form so the team can review the length of stay and appropriate options.
Pricing & Reservation Questions
How much does boarding cost?
Rates depend on suite size, number of cats, and length of stay. Longer stays receive lower nightly rates. Visit the Suites & Rates page for the current published pricing.
Is pickup or drop-off service available?
Yes. Home pickup and/or drop-off service is available for an additional fee. Include your interest when requesting availability so the team can review the details with you. cathotel.dwaixup.com/pricing
Are there holiday fees?
Yes. Current published holiday terms include additional requirements for Thanksgiving and Christmas stays. See the Suites & Rates page for the current holiday fees, minimum stays, and deposits.
What is the cancellation policy?
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Check Availability for Your Dates
Tell us when you're traveling and a little about your cat. The team will review your request and contact you about next steps.
Check Availability
We Would Love to Have You Visit Soon!
3513 SW Alaska Street
Seattle, WA 98126
King County Commercial Kennel Permit #PR0081741
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